Return Policy

Please be sure to read all of the information on this page about returns with Golden Honey.

We accept returns on items within 14 days of the purchase date for store credit.

The items we do not accept returns on are:

  • SALE items
  • Jewelry
  • Kitsch
  • Gift Cards

Items returned must be in the same condition as when they were purchased. They must be unworn, with no smells, or stains and must still have tags attached.

How to return items:

  1. Go to https://account.shopgoldenhoney.com and sign into your account.
  2. Find the order that has the item you are wanting to return.
  3. Click "Return Items"
  4. Choose the item you're wanting to return and select a reason. If you're wanting to exchange the item with something else please add that in the notes. *Please keep in mind this may not be possible due to inventory.*
  5. Click "Review Changes" and then click "Send Request" on the pop up.
  6. Once we receive the request we will accept or deny it.
  7. Once you have received and email confirming that we accept the return request, ship your item back to us.
  8. Once we receive the item, we will issue you a store credit or exchange it for the item you requested in the notes. If there is any amount owed from the exchange you will be sent an invoice.

Send returns to: 302 N Suber Rd. Greer, SC 29651

We will NOT accept returns at any of our pick up locations, they MUST be shipped to us.

The customer is responsible for shipping costs on items being returned. You must first request a return and it be accepted before sending your return. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at shopgoldenhoneysc@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with your store credit.

We reserve the right to deny any return that does not meet the requirements outlined above.

Please email us at shopgoldenhoneysc@gmail.com with any questions.